United Way of the Lower Mainland is working toward meeting international web accessibility from the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0 and is committed to implementing functional improvements to We are working to ensure that all content at, and all content on other sites managed by United Way of the Lower Mainland, satisfy Level I and II Web Content Accessibility Criteria Checklist set forth in (WCAG) 2.0.

While we strive to make and the other sites we manage as accessible as possible and to meet the WCAG 2.0 guidelines, our pages may not always pass online validation tools. Our approach to using image alternate text attributes, for example, includes keeping redundancies to a minimum, so we will sometimes opt to use empty alt attributes rather than duplicate content already present on the page. Similarly, some third-party hosted content presented contextually on our sites via iFrames or other technologies, including promotions and partner applications, is out of our controlled codebase. While we encourage our partners and vendors to comply with industry-wide accessibility standards, we cannot enforce such standards alone.

If you need further assistance:


or if you notice ways we can improve the usability and accessibility of our sites, please send your suggestions to our Online Marketing and Communications Strategist , Tracy Green at

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Scott OakleyAccessibility